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Privacy Policy

Last updated: January 25, 2026

1. Introduction

Extract by Club Agent ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly:

  • Account information (email address, name)
  • Audio recordings and transcripts you upload for processing
  • PDF templates you upload
  • Payment information (processed securely by Stripe)

3. How We Use Your Information

We use your information to:

  • Provide and improve our transcription and data extraction services
  • Process your payments and manage your subscription
  • Send important service updates and notifications
  • Respond to your requests and support inquiries

4. Data Processing

Audio files and transcripts are processed using third-party AI services (OpenAI, AssemblyAI) to provide transcription and data extraction. These services process your data according to their respective privacy policies. We do not store audio files after processing is complete.

5. Data Security

We implement appropriate security measures to protect your personal information. Your data is encrypted in transit using HTTPS and stored securely using industry-standard practices.

6. Data Retention

We retain your account information for as long as your account is active. Processed documents and extracted data are retained according to your subscription plan. You can request deletion of your data at any time.

7. Third-Party Services

We use the following third-party services:

  • Supabase - Authentication and database
  • Stripe - Payment processing
  • AssemblyAI - Audio transcription
  • OpenAI - Data extraction
  • Vercel - Hosting

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

9. Contact Us

If you have questions about this Privacy Policy, please contact us at sebastien@clubagent.app

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.